West End Knitwear Limited respects your right to privacy. We are committed to protecting and respecting the privacy of your personal data. Our privacy policy explains how your data is collected, transferred and disclosed by West End Knitwear Ltd

The Data we collect
Personal Data-The personal data means any information about an individual from which that person can be identified. The personal data we collect – such as First name, last name, title, email address, billing address, delivery address, telephone number.
Transaction data – such as details of your purchases and fulfilment of your orders such as product information, price, payment method etc.
Financial Data – For Payment of purchases
Technical & Usage Data – such as details of device(s) you use to access our services, IP address, browser type, version, location, operating type and platform, website performance statistics, traffic and other communication data.
Marketing Data – such as your preferences in receiving marketing from us and our third parties.
Aggregated Data – We also collect and use aggregated data such as statistical or demographic data for any purpose. Aggregated data is not considered personal data as it does not directly or indirectly reveal your identity. For e.g we may use this data to calculate percentage of users from a certain country, sales, traffic pattern and related site information but these statistics will include no personally identifying information.

How we collect the data
We may collect data in the following ways, by direct interactions by filling in forms, entering information online, email, post, by telephone, marketing, creating an account, subscribe to our newsletter, enter competitions, user cookies.

How we keep your data safe
We have appropriate organisational safeguards and security measures in place to insure your information is secure to protect your data from being lost, used or accessed in an unauthorised way.
We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

Why we collect data
We only collect and use your personal data for the following purposes:
Fulfil your order(s), Meet our legal responsibilities, keep you up to date with the latest offers and trends, give you a better shopping experience and improve our services.

How we use your information.
We only collect and process your personal data when we have consent to do so or we need your personal data to perform a contract with you, for example fulfil orders, payments, customer support etc.
To Create an account – The use of Personal Data name, address, phone number, email address, we do this to perform our contract with you when creating an account.
To Process and Delivery your order – The use of Personal Data name & address, phone number, email address, financial data, transaction information – We do this to perform our contract with you to process and send your order.
Sending you services messages by text or email such as order updates – We do this to inform you of your order updates and let you know when it is on its way.
Internal record keeping – to meet our legal obligations and operational needs
Contact history what you have said to us by email for example – to provide customer service and support, we do this to perform our contract to you and provide the best service.
To deliver relevant website content, online advertisements and information for you and to measure the effectiveness of the advertising provided – Necessary for our interests to grow our business and inform our marketing strategy.

Keeping your information
We hold your information for as long as you have your account or as long is needed to be able to provide the services to you support related reporting and trend analysis only and to meet legal or regulatory requirements.

Sharing information
We do not, and will not, sell trade or rent any of your personal data to any third party. We may disclose your data with trusted third parties as an essential part of being able to provide our services to you. Companies such as payment service providers, delivery companies. Such companies and individuals will have access to personal information needed to perform these functions but may not use it for any other purposes and are required to process the data in accordance with the Irish Data Protection Act 1988.

Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. They help us to provide you with the very best experience when you browse our website and to make improvements to our website. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. For detailed information on the cookies which we and our third-party providers use and the reasons why we use them, please refer to our Cookie Policy.

Your Data and countries outside of Europe
The personal data we collect from you may be transferred to, and stored at, destinations outside the European Economic Area (“EEA”) using legally-provided mechanisms to lawfully transfer data across borders. It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy notice.

Changes to Privacy Policy
By using the services of West End Knitwear you consent to the collection and use of this information by West End Knitwear Limited. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Your Rights
Under the data privacy legislation
You have a right to obtain a copy of your personal data we hold, personal information about you and if so what that information is used for and why we hold it.
You have the right to correct or update any personal data by contacting us on info@westendknitwear.ie
Request erasure of your personal information. This enables you to ask us to delete your personal data where there is no good reason for us to keep it.
Object to the processing of your personal information.
Object to any automated decision making.

If you want to exercise any of these rights, then please email info@westendknitwear.ie

Contact us:
Please send any questions comments or requests to info@westendknitwear.ie